Privacy Policy
Last Updated: 16 February 2026
This Privacy Policy describes how Zonvilo collects, uses, and protects personal information provided through our website and services.
Information We Collect
We collect information that you provide directly to us when you use our website or request our services. This may include:
- Contact information such as name, email address, phone number, and physical address
- Project information you provide when requesting cost estimation services
- Communications you send to us through contact forms or email
- Technical information automatically collected when you visit our website, such as IP address, browser type, and pages visited
How We Use Your Information
We use the information we collect for the following purposes:
- To provide construction cost estimation and budget preparation services
- To respond to your inquiries and communicate with you about our services
- To improve our website and services
- To comply with legal obligations and protect our legal rights
- To send you information about our services if you have opted in to receive such communications
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and providing our services, subject to confidentiality obligations
- When required by law or to respond to legal process
- To protect the rights, property, or safety of Zonvilo, our clients, or others
- In connection with a business transaction such as a merger or acquisition
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.
Your Rights
Under Chilean data protection law, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete personal information
- Request deletion of your personal information in certain circumstances
- Object to processing of your personal information
- Request restriction of processing in certain circumstances
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage your cookie preferences, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Zonvilo
Esmeralda 2445, oficina 401
Antofagasta, Chile
Email: info@zonvilo.com
Phone: +56 2 2416 3987